Privacy Policy

Introduction

ElectricalMarket ("we", "our", "us") operates the website electricalmarket.store. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and purchase products from us.

By using our website, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and handling your data with transparency and care.

Information We Collect

Personal Information you provide to us:

• Account information: Name, email address, password when you create an account
• Order information: Billing address, shipping address, payment method details (processed by our payment processor, not stored on our servers)
• Contact information: Messages you send through our contact form
• Newsletter: Email address if you subscribe to our newsletter
• Reviews: Name, email, and review content if you submit a product review

Information collected automatically:

• IP address and browser type for security and fraud prevention
• Pages visited and time spent on our website (via cookies)
• Referring website and search terms used to find us
• Device type and operating system

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and send order confirmations
• Create and manage your account
• Communicate about your orders, returns, and customer service inquiries
• Send promotional emails and newsletters (only if you opt in)
• Improve our website, products, and customer experience
• Prevent fraud and ensure the security of our platform
• Comply with legal obligations
• Analyze website usage and performance

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment processors: Stripe, PayPal — to process your payments securely
• Shipping providers: To fulfill and deliver your orders
• Email service providers: To send transactional and marketing emails
• Analytics providers: Google Analytics (anonymized data) to understand website usage
• Law enforcement: If required by law or to protect our legal rights

All third-party service providers are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential cookies: Required for the website to function (login sessions, shopping cart)
• Analytics cookies: Help us understand how visitors interact with our website
• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.

Data Security

We implement industry-standard security measures to protect your personal information:

• SSL (Secure Socket Layer) encryption for all data transmission
• Encrypted password storage using secure hashing algorithms
• CSRF token protection on all forms
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis
• Secure payment processing — we never store full credit card numbers

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to using best practices.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing emails at any time using the link in any email
• Portability: Request your data in a structured, machine-readable format

To exercise any of these rights, contact us at sales@electricalmarket.store.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external sites you visit.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: sales@electricalmarket.store
• Contact Form: electricalmarket.store/contact